Terms of Service

Last updated: January 15, 2024

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and HyperHash.ai ("Company," "we," "us," or "our") regarding your use of our AI-powered hashtag generation platform and related services.

By accessing or using HyperHash.ai, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

Description of Services

HyperHash.ai provides AI-powered hashtag generation and social media optimization tools including:

  • Intelligent hashtag suggestions based on content analysis
  • Platform-specific hashtag optimization (Instagram, TikTok, Twitter, YouTube, LinkedIn)
  • Trending hashtag discovery and analytics
  • Multi-language hashtag generation
  • Content performance insights and recommendations
  • API access for developers and businesses

User Accounts and Registration

Account Creation

  • You must be at least 13 years old to create an account
  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your login credentials secure and confidential

Account Responsibility

You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized access or security breaches.

Acceptable Use Policy

Permitted Uses

  • Generate hashtags for legitimate social media content
  • Use our API within documented rate limits
  • Access services for personal or business purposes
  • Share generated hashtags in accordance with platform policies

Prohibited Activities

  • Generate hashtags for illegal, harmful, or offensive content
  • Attempt to reverse engineer, decompile, or hack our services
  • Use automated tools to scrape or overload our systems
  • Circumvent rate limits or access controls
  • Resell or redistribute our services without authorization
  • Generate spam or misleading hashtags
  • Violate any applicable laws or third-party rights

Subscription Plans and Billing

Plan Types

  • Free Plan: Limited hashtag generations with basic features
  • Pro Plan: Enhanced features with higher usage limits
  • Enterprise Plan: Custom solutions with dedicated support

Billing Terms

  • Subscription fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • Price changes will be communicated 30 days in advance
  • Failed payments may result in service suspension
  • You may cancel your subscription at any time

Intellectual Property Rights

Our Rights

HyperHash.ai and all related technology, algorithms, software, and content are owned by us and protected by intellectual property laws. You may not use our trademarks or copyrighted materials without express written permission.

Your Content

You retain ownership of content you input into our services. By using our services, you grant us a limited license to process your content solely to provide hashtag generation services.

Generated Hashtags

You may freely use hashtags generated by our service. However, you are responsible for ensuring that your use of these hashtags complies with applicable platform policies and laws.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Service Availability and Support

Service Level

  • We strive for 99.9% uptime but do not guarantee uninterrupted service
  • Scheduled maintenance will be announced in advance when possible
  • Emergency maintenance may occur without prior notice

Customer Support

  • Free users: Community support and documentation
  • Pro users: Email support with 24-48 hour response time
  • Enterprise users: Priority support with dedicated account management

Disclaimers and Limitations

Service Disclaimer

Our services are provided "as is" and "as available." We make no warranties, expressed or implied, regarding the accuracy, reliability, or effectiveness of generated hashtags.

Limitation of Liability

To the maximum extent permitted by law, HyperHash.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Termination

Termination by You

You may terminate your account at any time by contacting us or using account deletion tools in your dashboard. Termination does not entitle you to a refund of prepaid fees.

Termination by Us

We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or for any other reason at our sole discretion.

Governing Law and Disputes

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Before initiating arbitration, you agree to first contact us to attempt to resolve the dispute informally.

Changes to Terms

We may modify these Terms at any time. We will provide notice of material changes through email or prominent notices on our website. Your continued use of our services after changes constitutes acceptance of the updated Terms.

Contact Information

For questions about these Terms, please contact us:

  • Email: legal@hyperhash.ai
  • Support: support@hyperhash.ai
  • Address: Legal Department, HyperHash.ai

Questions about our terms? Our legal team is here to help.

Contact Legal Team